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Exedra Gate docs

Identity verification

Two separate checks

Exedra Gate runs two different identity checks and they are not the same thing.

The authorised signatory check is for the person who signs documents on a client company's behalf. The investor identity check is for an investor verifying themselves. They have different homes, different rules and different costs.

The authorised signatory check

Start it from the Signatory verification card, which appears on /app/settings and on /app/issuer/onboarding. It is a document and liveness check.

There is no fee on this path. No checkout, no price, no per-use billing. The check is part of the client's existing subscription and is never contingent on a raise.

Your session must already have two-factor authentication. Opening a government-document check is a sensitive act on your own identity record, so a password-only session is refused.

The function that starts the check never records the result. The outcome is written later, by the provider webhook, onto your person-level record.

The investor identity check

The page is /app/investor/get-verified. The read-only status view is /app/investor/verification.

  • If a client invited you, their plan covers your verification and you pay nothing.
  • If you registered on your own, the fee is a one-time EUR 19.99. It covers the identity check itself and is reused across every deal on Exedra Gate, so you never pay per offering.
  • Verification is valid for 12 months. After that it lapses and needs renewing with a fresh check at the same price.

Two gates have to clear before your tier changes: the fee has to settle, and the identity check has to pass. That means there is a real in-between state where you have paid and the identity step is still outstanding. The page shows that state and its button resumes the same identity session, so a failed attempt costs another try and never another payment.

What the badge means and does not mean

The verified badge is a verification claim: identity verified, KYC passed as of a date. It is not a statement that anyone is trustworthy, safe, endorsed or a good counterparty, and it says nothing about any offering.

Who decides the outcome

A human decides. Every verification, KYC, KYB and certification outcome on Exedra Gate is approved or refused by a person, never automatically and never by a model.

Software surfaces information to that reviewer: it can flag a mismatch, a missing document or an inconsistency, and it can prioritise a queue. It does not approve, reject, score or grade anyone, and it never produces a verdict about a person's character or conduct.

Nothing you can do in the app approves your own check, and no support agent, assistant or automation can approve it either. If a check is outstanding, the answer is that a reviewer has not finished, and there is no way to shortcut that.

Verification level is a separate track

Your reviewer-assigned verification level is not the same as your verification status, and the two are never merged into one number. The level is assigned by a human reviewer. The status screens only display it.

Verification attestation (take your level with you)

Once your verification level is L2 or higher, you can create a verification attestation: a small signed and timestamped file that states your level, when it was assigned, which checks it rests on, and when the attestation expires. It is pseudonymous: no name, date of birth, document numbers or images, only non-reversible codes. If you create it for a specific workspace, those codes are different for every workspace; the dates in the file are the same, so treat each file as meant for one recipient.

  • Create it from Verification → Verification attestation. Download it right away; the link expires after five minutes. You can create a new one at any time and revoke an old one.
  • Give the file to another workspace that has invited you. They import it, the platform checks the signature, timestamp, expiry and revocation, and records a verification request that a reviewer decides. Nothing is assigned automatically; the attestation is evidence for a person.
  • The file can also be checked offline with exedragate-verify, which accepts only signatures from the Exedra Gate signing keys bundled with that release of the tool. It shows whether the file is genuine and well-formed; whether the attestation still stands is answered by the status address inside the file.

What it proves: that Exedra Gate assigned that level on that date and signed this statement. What it does not prove: who is holding the file. The importing workspace confirms that through its own invitation and review.